Community Operations Manager

Keeps an ambassador scheme moving: applications are reviewed, inbound DMs across the various channels get sorted, and cadence-based nurture is drafted so the community no longer needs a full-time person. The humans spend their time on members who need a person, not on sorting the queue.

shared by @DenisLabelle

before you install

a shared bot carries somebody else's instructions. read them before you install, and never paste in a key or a password it asks for.

what it includes

instructionsscheduleworkflow

What it does

Keeps an ambassador scheme moving: applications are reviewed, inbound DMs across the various channels get sorted, and cadence-based nurture is drafted so the community no longer needs a full-time person. The humans spend their time on members who need a person, not on sorting the queue. It runs on a schedule rather than waiting to be asked.

Before you install

Open the share link and read the instructions it carries before you add it. @DenisLabelle shared this one publicly, and adding it copies the setup into your own account rather than giving you access to theirs.

related

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one email a week. what we do with it.